SPA Policy

BookinG

All appointment requests must be made by calling the spa or sending a message to the spa text line. Any requests sent directly to the estheticians will not be accommodated. We strongly urge you to book your services in advance, especially around the holidays, as we cannot always guarantee last minute requests.

Arrival

Please arrive early to your appointments to allow proper time for intake. In consideration of other clients, service time will not be extended for delayed arrivals and the full price of the service will be charged.

Payment

We currently accepts all major credit cards, cash, or check.

Gratuities

Tips are greatly appreciated and can only be accepted in the form of cash, check or Venmo. Unfortunately, we are not able to add tip to card transactions.

CancelLation Policy

We require 24 hours notice to cancel or reschedule all appointments. All late cancellations or no-shows will be assessed a fee of $50 for all facial and skin care treatments or 50% of brow and lash services.

Cancellations must be made over the phone by speaking directly someone at the spa or by sending a message to the spa text line. Cancellations via voicemail will not be accepted.

Deposits

Certain services will require a deposit to be made at the time of booking.

Gift Cards

Gift cards are non-refundable, may not be redeemed for cash or used to purchase another gift card. Gift cards must be presented at the time of purchase. We are not responsible for lost, stolen or damaged gift cards. All gift cards expire after 3 years.